Legal Documents
Privacy Policy
Contents
This Privacy Policy explains how Cortex AI Ltd ("we", "us", "our") collects, uses, stores and protects your personal data when you visit cortexacademy.ai. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Cortex AI Ltd
Company No. 14792583 · VAT: GB 192 837 465
4 Kings Cross, London, N1C 4AX
Email: [email protected]
ICO Registration No. ZA789123
2. What data we collect
- Registration data: full name, email address, phone number;
- Profile data: chosen track, experience level, career goals;
- Technical data: IP address, browser type, operating system, pages visited, timestamps;
- Model & notebook data: code, notebooks and trained model artefacts submitted for mentor and AI review;
- Payment data: processed securely by our payment provider — we do not store card details.
3. Purposes of processing
- Providing access to our AI learning platform and GPU labs;
- Creating and managing your account;
- Personalising your learning path and mentor matching;
- Processing payments and issuing invoices;
- Sending service updates and marketing communications (with your consent);
- Providing customer support;
- Improving the quality of our service and AI model reviewer;
- Complying with legal obligations under UK law.
4. Lawful bases for processing
- Contract — to fulfil our AI education services agreement with you;
- Consent — for marketing communications (you may withdraw at any time);
- Legitimate interests — to improve our platform and prevent fraud;
- Legal obligation — to comply with UK law.
5. Sharing your data
We do not sell your data. We may share it with:
- Mentors — to the extent necessary to deliver code and model reviews;
- Cloud GPU providers — to provision your training compute;
- Payment processors — Stripe, PayPal (PCI-DSS compliant);
- Authorities — where required by law or court order.
6. Cookies
We use essential cookies (site functionality), analytics cookies (Google Analytics, Hotjar) and marketing cookies (with your consent). You can manage cookies via your browser settings or our cookie preference centre.
7. Retention & security
We retain your data only as long as necessary for the stated purposes or as required by law. We protect your data using TLS encryption, access controls and regular security audits. In the event of a data breach, we will notify you and the ICO as required under UK GDPR.
8. Your rights
Under UK GDPR you have the right to:
- Access your personal data (Subject Access Request);
- Rectify inaccurate data;
- Erasure ("right to be forgotten");
- Restrict or object to processing;
- Data portability;
- Withdraw consent at any time;
- Lodge a complaint with the ICO at ico.org.uk.
Submit requests to [email protected]. We will respond within 30 days.
9. Changes to this policy
We may update this policy from time to time. We will notify you of significant changes by email or via a notice on the website. Continued use of our services after notification constitutes acceptance of the updated policy.
10. Contact
Cortex AI Ltd
4 Kings Cross, London, N1C 4AX
Email: [email protected]
Freephone: 0800 123 4567